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ESL Federal Credit Union

Engaged Employer

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)
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Faheem A. Masood

54% approve of CEO

41% positive business outlook

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews
2.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The high turnover rate means there are naturally lots of young people (I was in mid-twenties, so I did meet a lot of cool coworkers). That could be a good or bad thing depending on your age. All of us hated working at ESL and being there every day. Dealing with the public and how management treated us did bond us together. That's about the only positive thing I can think of.

Cons

The culture is horrible. The sales pressure is very high with no recognition. Senior management will bring in there own people/friends/relatives at any expense. You will go no place. They have a click inside ESL and you are in or out. Its almost like a cult. If you do not fit in you will be forced out the door. I was still pretty new to the working world at the time, but I could tell that what they were doing here was wrong on many levels. Almost every person ranked higher talks down to you. Promotions after a certain point are only given to the brown noses, so you have to watch your back sometimes, but you should find out quick who those people are. None of them were any smarter. They like to market themselves as a non-profit that cares about its members, but the ones at the top are just as corrupt as Bernard Madoff and company. Great work places do not have very high turnover, horrible management, lots of upper managers collecting dust, forced to make goals, stress, low pay, no advancement, watch your back, corrupt management and I could go on and on.

3.0
Jan 7, 2023

Core Values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ESL has great Core Values (Accountability, Integrity, Initiative, Teamwork, and Caring About People). I find that most employees truly take these values to heart and such there is great teamwork, ownership of issues even if it wasn't your mistake etc...

Cons

Senior Leadership doesn't always demonstrate these Core Values. Sometimes it feels like they care more about their image or the image of the organization. Accountability is about having frank and difficult conversation so that the organization can improve.

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ESL Federal Credit Union Response
3y
We are so sorry to hear about your experience at ESL. Thank you for taking the time to share it. We will make sure to evaluate your comments with our team in our continued efforts to provide a positive work experience for all ESL employees.
1.0
Jun 23, 2015

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

Benefits and that's about it. Happy to be gone, The grass is greener on the other side cause its brown at ESL. Can not get any worse.

Cons

Backstabbing, poor pay, lack of leadership, goals and people being fired randomly daily. You fear for your job every day. Its like working in a war zone and you could be killed next. ESL has so many managers that its hard to figure out what they all do and why they are all paid so much. Most are not needed. Then we have all the queens in the HR dept that do no wrong and are untouchable and have their noses up each others butt. Its sickening. You could work your tail off and never get promoted as a lazy brown nose employee will get the job over you. It happened to me and it happens all the time at ESL.. Or someone brings in their retaliative to be a Product Manager that has no experience. I am ashamed to have said I worked here. The positive reviews here by management remind me of spraying Po Pourri in the bathroom to cover up the stench but it still stinks and everyone knows it. Hard to cover the smell of poop.

Viewing 4 - 6 of 140 Reviews

Glassdoor has 156 ESL Federal Credit Union reviews submitted anonymously by ESL Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if ESL Federal Credit Union is right for you.