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      Elavon

      Engaged Employer

      Elavon reviews

      3.2

      52% would recommend to a friend

      (797 total reviews)

      Jamie Walker

      52% approve of CEO

      51% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Elavon has an employee rating of 3.2 out of 5 stars, based on 797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elavon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      797 reviews
      1.0
      Oct 5, 2015

      Terrible Experience

      Outside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can think of......

      Cons

      Training was two and 1/2 days with manager-very rushed-lots of info-expected to understand Elavon system-Manager was hard to reach-reports of more important than sales and service of community banks. Training in Atlanta was more concentrated on Elavon's philosophy-I have been in the business successfully for over 25 years-and I have never seen anything like this company. Huge turnover-I felt bad for my banks because I was the second account executive in less 6 month-with many deals pending. Elavon credibility should be questioned.

      3.0
      May 10, 2015

      Understaffed

      Customer service/technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, decent insurance, forty hours guaranteed, schedule does not vary from week to week.

      Cons

      You're not a person, you're a robot. Even when you're going above and beyond, no one considers it anything important or to be proud of. Customers sent in several letters to management during 2013 and 2014 letting them know that I took care of the issues and everything was flawless afterward. That got my name up to the CEO. It meant absolutely NOTHING at review time. Everything has a very "What have you done for me lately?" attitude, and if management won't actually tell you what they want.

      1.0
      Aug 23, 2012

      Executive management inexperience in card industry beginning to show

      Senior credit manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Card processing business is already at scale in North America and Europe Substantial committment and capital available from parent company, U.S. Bank, N.A. Well respected by various departments within Visa, MasterCard, and American Express and their involved issuers Aggressively expanding in Europe and in South America

      Cons

      Executive management has little to no payment card experience, very little history or progress/promotion through U.S. Bank/Elavon Continued reliance on monthly fees to meet stated revenue goals and objectives Allowed DeWolff Broberg & Associates to destroy the operational excellence and world class North American operational facility, abandoned core principles and values which made the company successful year over year Engaged in high risk and extremely problematic business line leasing equipment through LADCO Leasing, created unacceptable reputational risks and financial losses which continue to plague the overall company Slow to react to emerging market conditions which allowed small business, low card volume merchants to be fully captured by various start up competitors and existing competitors Extreme disconnect between the company's executive management teams and the various sales channels, product channels, and operational organizations

      Viewing 22 - 24 of 797 Reviews
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      ReviewsElavon reviews

      Glassdoor has 900 Elavon reviews submitted anonymously by Elavon employees. Read employee reviews and ratings on Glassdoor to decide if Elavon is right for you.