HR GOT TO GO! - Customer Service Representative (CSR) AXS Employee Review

1.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The only pro is the paycheck I get other too weeks, but could be better if we can ever get a raise.

Cons

Environment is tense. There no more fun, laughter or, a long-pong table! They stuffed us in this small office with no where to eat! HR always investigations folks like they the police and we are criminals. All the good leaders left while we are stuck with….ugh. Cali acts like they like us but we all know they don’t. We get the left overs of everything! You think we don’t see it but we do!

Explore other reviews about AXS

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible schedule and great perks

Cons

There are no cons at all.

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AXS Response
5mo
Thank you for sharing your experience and for being part of the AXS team. We’re glad to hear that the flexibility, benefits, and overall employee experience have been positive for you. Creating an environment where employees feel supported, valued, and able to balance their work with life outside the office is something we continue to prioritize as we grow. Feedback like yours helps reinforce what’s working well and motivates us to keep investing in programs, perks, and opportunities that support our teams. We appreciate everything you contribute and are glad to have you with us at AXS.
2.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Ability to say you work in entertainment - Fairly relaxed hours - Easy work - Perks such as free festival tickets - Recruiters are stellar

Cons

- Strict 4-5 days a week in-office in a half-finished office in DTLA - Company is privately held, so there's next to no accountability for good financial / sales performance. As such, their sales team is shockingly bad and they lean more on their association with AEG than anything with their product - Tech / brand feels outdated, talent is extremely poor, industry best practices are nonexistent - This is largely because the pay is insanely low, even for LA - Poor management who has stayed in their job too long and refuses to manage, thus allowing disorder within teams - Cliquish culture, again largely because people aren't focused on doing their jobs

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