A year of record growth at the sacrifice of employees - Client Services Absorb Software Employee Review

1.0
Jan 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Peers were amazing for the most part

Cons

An article was recently published about record growth at Absorb, what wasn't published was how employees suffered to make that happen: 1. At the beginning of the pandemic, Absorb laid off employees from almost every department, as the demand for an LMS went up, those still employed quickly became overworked due to the cuts, which I'm sure most wouldn't have minded, if there had been any appreciation from leadership. 2. Also during the pandemic, Absorb chose to change the 35 hour work week to a 40 hour work week. They then informed us that our wages and hours would be reduced. For teams reduced by 10%, they were now working 36 hours a week for 10% less pay. An extra hour a week for 10% less during a mentally and financially exhausting global pandemic. 3. Absorb also completely stopped contributing to employee RRSP until the end of 2020. 4. They also decided to "revamp the bonus structure". Bonuses were originally given in December, because of the restructure, the bonus was delayed until February 2021. This means that employees did not get a bonus in all of 2020. This is a company that shows zero empathy and appreciation from a disgustingly selfish Senior Leadership team. The way that the pandemic was handled, in a year of record growth for this company, is absolutely unbelievable. The employees deserve better.

Explore other reviews about Absorb Software

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been working as an SDR at Absorb LMS for about three months now, and my experience has been overwhelmingly positive. Coming into my first role in tech sales, I wasn’t sure what to expect, especially after hearing how challenging and sometimes discouraging others’ first experiences can be, but this has been the complete opposite. I’ve been able to ramp up much faster than I anticipated, and a huge part of that comes down to the support system here. The managers and my colleagues are incredibly approachable and genuinely invested in helping each other succeed. It’s a very comfortable environment where asking for help or guidance is encouraged, not judged, and that’s allowed me to grow and improve at a much faster pace. In just a short time, I’ve already seen strong personal progress, and it’s equally motivating to see others on my team achieving success as well. That shared momentum creates a really energizing atmosphere where everyone is pushing to get better and celebrating each other’s wins along the way. One thing that really stands out is how much the company values performance and recognizes achievements. Wins, big or small, are acknowledged and celebrated in a way that keeps you motivated and striving to maintain that level of success. Overall, I couldn’t have asked for a better introduction into tech sales. This role has not only been a great learning experience but also a very encouraging one. It’s given me confidence in my ability to grow within this field, and I’m excited to continue developing my skills and eventually work toward becoming an AE.

Cons

Currently don't have any cons.

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance for remote positions, and great collaboration between coworkers."

Cons

The company is great, but leadership needs improvement — specifically stronger leadership skills and better organization.

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