Senior Leadership-you are only as good as your people - Anonymous employee Axcient Employee Review

2.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very smart people, most are pleasant to work with, collaborative, and appreciative (at the lower levels). eFolder's initial culture was great.

Cons

The Leadership Team seems to have lost all reality that they actually have a company of over 150 people that have been working hard without any salary increases for over a year! Not to mention all the broken promises of Career Paths, promoting from withinin, process improvements ...the list is endless. They seem to be totally disconnected from their people- focused only on the merger with Axcient, trade shows, external MSP programs, and hiding in meetings. Now, still at the same low salary (btw we are very underpaid in this marketplace but stayed because we loved eFolder), we are being asked to take on the work of 2-3 additional people?? Unacceptable. You need to reward and have incentives for your talent to stay. The work just keeps getting piled on amidst change, chaios, undefined roles & responsibilities, new Executives that do NOT know our products, services, or even our organizational structure. They fumble through meetings with no organization or processes. The lack of attention, concerted efforts for process improvement, minimizing the change, and significant salary increases to make up for this will have people walking right out the door.

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Axcient Response
8y
Thank you for the feedback. We are happy to hear you find our team smart, collaborative and appreciative. We have certainly spent significant time and effort to merge eFolder and Axcient and to build a strong leadership team. We agree there’s opportunity for us to improve our internal performance management and employee recognition processes and appreciate your patience as we work on a thoughtful plan to get better. We really value our team members and are committed to a positive employee experience. Regards, Suzanne Straub, VP of People

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