Pros
Team members are good but they keep leaving. Plenty of overtime as they dont have staff. You can work 30days a month.
Cons
Worse department in the company to work for. Short of staff every month. Every month they hire staff by the time they get there CRB half of them leave the company. No training at all. If you advice or complain to team leaders you get disciplinary. Old staff have all the privileges nobody question them for coming late every day. The job Description is totally wrong you are there to answer phone calls all the day and get abuse from customer. Wont recommend if you can think out of the box and progression is only happen when someone leaves and they dont have time to advertise the job. Everyone in the department from old team have left for good. There is nothing called health and safety. One day an old employee complain about the load of work left by day team for night shift the team leader took him in the office which is glass office and we can hear the abuse the lady turn the radio volume up so we cant hear anything.