Is Cubic a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Cubic have rated their employer with 3.3 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Cubic employees being 2.6 out of 5 stars. Search open Customer Service Representative Jobs at Cubic now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Cubic .

Does Cubic pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Cubic with 3.2 out of 5 stars based on 15 anonymously submitted employee reviews. This is 24.6% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Cubic.

What are the top reviewed jobs at Cubic?

Software Engineer (54) , Senior Software Engineer (50) , Systems Engineer (24) , Engineer (23) , Project Manager (19) , Customer Service Representative (18) , Field Service Technician (17) , Principal Software Engineer (16) , Manager (14) , Associate Software Engineer (13) , Program Manager (13) , Systems Administrator (10) , Intern (9) , Director (8) , Principal Systems Engineer (8)

What are the pros of working at Cubic according to real employee reviews?

"Great people and very helpful" ((in 143 reviews)); "Good benefits with some perks !" ((in 60 reviews)); "Good work life balance and can request remote work" ((in 57 reviews)); "Good Pay! 9/40 work great!" ((in 56 reviews)); "9/80 work schedule (off every other Friday paid) and good salary" ((in 28 reviews))

What are the cons of working at Cubic according to real employee reviews?

"unstable due to constant layoffs" ((in 37 reviews)); "Poor management and leadership." ((in 32 reviews)); "Bloated upper management, too many non" ((in 22 reviews)); "Not enough training no growth" ((in 17 reviews)); "No communication" ((in 9 reviews))

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Cubic

Cubic Customer Service Representative reviews

3.3

54% would recommend to a friend

(15 total reviews)

Stevan Slijepcevic

92% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.6

Senior management

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Career opportunities

Customer Service Representative employees have rated Cubic with 3.3 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Cubic is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Aerospace & Defense industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

2.0

Nov 11, 2025

Cubic Has Changed

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

We have the 9/80 schedule but they are taking that away in a month. Pay is average.

Cons

Profit driven owners. No merit increases this year. Many layoffs. Chaotic work environment. Management does not know the business.

5.0

Sep 17, 2025

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home and stable company

Cons

Pay could be better at least above

4.0

Jul 15, 2025

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work-from-home opportunity and management are good.

Cons

They should focus on improving the salary.

Viewing 1 - 3 of 15 Reviews

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Cubic

Cubic Customer Service Representative reviews

Ratings by category

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Cubic Has Changed

Customer service

Customer Service Representative

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