Ok Place to work - Service Desk Analyst Cubic Employee Review

3.0
Jun 13, 2019
Recommend
CEO approval
Business Outlook

Pros

team where friendly, management in the service centre was also good. had good benefits. interesting company. the company looked like they were going in the write direction in terms of how they treat their staff etc. as I joined no policies were coming into place.

Cons

I didn't see much oppertunity for progression, the role on the service desk wasn't all that it was made out to be it was simply resetting devices. not much technical to it. if you can handle the 4 days on/ 4 days off then great but when they say "SOME" night work is involed they mean every 4 weeks.

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5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance, good benefits

Cons

Small team, no product owner

2.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My manager was awesome. Job was diverse and creativity was welcomed. Salary was pretty good, even if I was technically doing two types of positions. Co-workers were also good, some great, actually. Work life balance was also pretty good. All credit to that goes to my manager and the managers I've had before my last one.

Cons

In the end, my loyalty seemed to not be valued. My hard work showed and I met deadlines before the due date. Only called in sick when actually sick, and hardly took time off. The thing that bothered me the most was the way they laid me off. Group Teams video meeting, but the person giving us the news was not on video. Just a black screen, telling you that was your last day and that after that meeting your access will be cut off. And it was. I almost felt like an email would've been better than that black screen. That is really the only time I felt bad about the way things went. I know corporate life brings in the usual fiscal year layoffs, but it just felt wrong the way it was done, in my opinion.

6
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