Terrible training basically threw into the job with very little training given tickets (jobs) and expected to get on with it it's just guess work half the time. They tell you to follow the KB (guide on how to do things) which are poorly written and over complicated.
Managers are no help half of them are not trained in the contracts and have no clue how to deal with the tickets. The only time you hear from a manager is when you have done something wrong. No personal skills or empathy you are just a number especially with the senior management.
You get a load of junk emails regarding well being and how to look after yourself but they don't give a crap about you.
The pay is terrible they never give yearly raises new people are starting at the company who are on the same wage as people who have been there for years.
Happy to be out of there the most awful company I ever worked for. Don't work here far more better paid jobs in the area with companies that will treat you better.
