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Express Scripts

Acquired by The Cigna Group

Is this your company?

GO SOME PLACE ELSE - DON'T WORK HERE - Call Center ASC Express Scripts Employee Review

1.0
Oct 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits ok for some things, but salaries are terrible. raises are a disgrace 12 cents an hour,

Cons

Are on you constantly to keep stats up. Don't care if customers are satisified with call. Get alot of calls from senior citizens and they are constantly on you to cut them off and get onto another call. Do not have any empathy for their employees or their lives. Constantly tell employees they are the "most well paid call center" in other words don't expect a raise no matter how hard you work. Now they laid off all the pre-authorized department personel and are outsourceing that whole department. Unemployment is so bad in Minnesota now they laid off all these people. The almightly bottom line for their pockets.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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