The Good with the Bad - ASM- Assistant Store Manager GameStop Employee Review

4.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

You can meet some of the most genuine people that want to have fun there and make it an awesome place. My manager was supportive and caring to the team and that made a huge impact on how we carried ourselves. Our crew was something special with everyone being able to share their niches and just have a good time learning from each other and about ourselves.

Cons

Working a retail role always comes down to how you handle potential unpleasant conversations you might have with customers or management. Whether it's from customers not reading the return policy properly or needing to hit certain sales targets, the ASM is there is share the responsibilities for many such situations. Though many customer situations can be solved, there are times when it just comes down to numbers and that's what management cares the most about. Another issue is also that there is not much career progression aside from being manager and opportunities like those are few and far between.

Explore other reviews about GameStop

5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Personable management that is understanding of education commitments

Cons

There are no cons to report

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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