Fun place to work, if they give you any hours - Sales Associate/Key Holder GameStop Employee Review

2.0
Aug 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Getting to sell/talk about my interests, nothing beats having someone buy a game you love. Low pressure environment as long as you keep your numbers up

Cons

You will get almost no hours, GameStop has cut hours to almost nothing. Closing alone consistently (even tho it’s against policy). The SM and ASM will get approximately 40 hours a week and other staff will get 6 hours if they are lucky. They also will not fire management, I have experienced managers consistently making racist/homophobic remarks only for them to be “written up” and nothing else.

Explore other reviews about GameStop

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Games are awsoem for real

Cons

Low pay but it’s okay

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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