Helping people with dedicated coworkers, but in-house training needs improvement - First Year Tax Associate H&R Block Employee Review

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Feels good to help people. Many co-workers are very dedicated

Cons

Online training and beginning of year training was excellent. Training in-office lacked direction, but that had more to do with the one doing the training than the ethics of the company

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H&R Block Response
4w
Thank you for sharing your thoughtful feedback. We’re glad to hear how meaningful it felt to help clients, but we also appreciate your honest and actionable insights on in-office training and BlockPro improvements, We will be passing this to leadership to improve.

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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