Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

72% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 454 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 411 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "The chance to get flexible schedule was definitely a good thing." ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 869 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Miami , Boston , Austin , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

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H&R Block

H&R Block reviews about "management"

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

Career opportunities

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

798 reviews

2.0

May 15, 2026

Local office but chaotic environment with no management

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Office was local so I was close to home

Cons

No management, no standard operating procedure. Constantly changing hours assigned. It was like a free for all and all about the numbers. the worst had to be speaking another language in front of customers in the office. Totally unprofessional.

2.0

Jul 3, 2026

Promising career potential hindered by training, management, and tech issues

Manager & district recruiter

Recommend

CEO approval

Business Outlook

Pros

Very immersive, has potential to be a rewarding stable career…

Cons

…but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

3.0

May 30, 2026

Flexible schedule and great clients.

Senior tax specialist

Recommend

CEO approval

Business Outlook

Pros

Works with schedule--clients are great. Good learning opportunity. Classes are nice.

Cons

Management is out of touch.

H&R Block Response

1mo

Thank you for your feedback! We’re glad you enjoyed the flexible schedule, working with clients, and the learning opportunities. We also appreciate your honesty about management and know how important that connection is. Continuous improvement is important to us, so we’ll share your feedback with the leadership team.

4.0

Jun 19, 2026

Great benefits and opportunities for career growth

Senior platform engineer

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for knowledge and career growth. Exceptionally great benefits.

Cons

Different teams can have completely different mindsets and can be difficult to work with. Management tends to lean toward easy path versus correct/best path in regard to tackling big problems.

2.0

Mar 6, 2026

Not the friendliest place to work at

Tax professional

Recommend

CEO approval

Business Outlook

Pros

Flexible hours Training production environment

Cons

You never feel that you belong to the place management cares about how much you sale pre paid credit cards management wants employees to work faster not perfect

H&R Block Response

4mo

Thank you for sharing your experience. We’re glad to hear you found flexibility and training helpful, and we appreciate your feedback around belonging, sales expectations, and quality standards. Your feedback is important to us as we are always working to improve support and the overall experience for our tax professionals.

4.0

Jun 2, 2026

Great schedule and flexible management, but outdated software

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

-Great coworkers -Schedule is set 2 weeks ahead -Management is flexible and understanding -Room to pickup extra shifts -You could complete the free tax course and work to be a Tax Professional within 6 months -The water is cold and refreshing

Cons

-Software was outdated, in need of a modern refresh -Understaffed at some locations -Rarely any coffee pods in the break room

H&R Block Response

1mo

Thank you for your feedback about manager staffing to improve communication and guest satisfaction. This is very helpful as we try to continuously improve. We are happy that you enjoyed the flexible schedule and the ability to become a tax professional. We will be passing your feedback to leadership.

3.0

Mar 9, 2026

Best of luck

Assistant team leader

Recommend

CEO approval

Business Outlook

Pros

Job is entirely reliant on your coworkers. You need good tax pros who are established (or actively establishing their book) and can do their own problem solving and front desk who can manage the bare minimum (phone, computer, greeting) otherwise.. Good luck

Cons

Management was iffy but I can only speak for my MTL and District Manager being poor. Make sure you have competent leadership overhead or you’re just gonna have to free ball

H&R Block Response

4mo

Thank you for sharing your experience with us. We appreciate your feedback regarding local leadership and support. We’ll share these insights with the appropriate teams as we continue working to strengthen the experience for our associates

Viewing 1 - 3 of 798 Reviews

Jobs at H&R Block

Operations Administrative Assistant

Seasonal, Operations Administrative Assistant (Part Time)

Seasonal, Operations Administrative Assistant (Part Time)

North Little Rock, AR

$37K - $52K /yr

(Glassdoor est.)

View job

Seasonal, Operations Administrative Assistant (Part Time)

Seasonal, Operations Administrative Assistant (Part Time)

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H&R Block

H&R Block reviews about "management"

Ratings by category

Ratings by demographic groups

Reviews by job title

Local office but chaotic environment with no management

Promising career potential hindered by training, management, and tech issues

Flexible schedule and great clients.

Great benefits and opportunities for career growth

Not the friendliest place to work at

Great schedule and flexible management, but outdated software

Best of luck

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