H&R Block reviews about "hour"

60% positive business outlook

Reviews by job title

1K reviews
5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning experience during tax season with exposure to a wide variety of tax situations. Supportive coworkers, flexible scheduling options, and strong opportunities to improve tax preparation and client communication skills.

Cons

Busy season can be extremely stressful with long hours and high workload expectations. Performance metrics and back-to-back client interactions can sometimes feel overwhelming during peak filing deadlines.

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H&R Block Response
3d
Thank you for sharing your experience. We’re glad you gained valuable tax knowledge and had supportive coworkers. We also appreciate your feedback about busy season demands. We will be passing this on to leadership to improve the associate experience.
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible working hours - though be prepared for slow times in January - February

Cons

If you apply through HR Blocks' taxprep classes (which you pay for) you will be offered a lower rate of pay. I encountered another employee who tested in that was paid ~14.25/hr During training hours before you come into the office, you'll be paid less. While attending the online 'orientation' type classes i was paid 11/hr

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked part-time as a Client Service Professional during tax season. The role is pretty much what you'd expect — greeting clients, managing check-ins, handling basic office tasks, and keeping things moving during busy periods. Training was structured and easy to follow. Management was generally hands-off as long as you stayed on top of your queue. Pay is nothing special for the workload during peak season, but the hours were flexible and the environment was low-drama. Good entry-level experience if you're comfortable with customer-facing work and a fast-paced front desk.

Cons

Wouldn't expect it to be a long-term career move, but it does what it says on the tin.

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