Resources for self-motivated learners, but lack mentorship - FIRST YEAR TAX PROFESSIONAL H&R Block Employee Review

4.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of resources and training available online for those who are self-motivated and want to expand their knowledge

Cons

No clear mentorship/supervision path as far as in office training and support goes on a day to day. You're on your own to forge the relationships you need for that

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H&R Block Response
5d
Thank you for sharing your feedback. We’re glad you found value in the online training resources, and we appreciate your honest input about the need for stronger day‑to‑day mentorship. We’re always working to improve support and connection for our team.

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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