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      H&R Block

      Engaged Employer

      H&R Block reviews

      Tax Professional I - Tax Professional H&R Block Employee Review

      5.0
      May 11, 2016
      Tax professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      A massive amount of information is given in their basic tax course, but even a first level tax pro will use about 75% of it. Elective courses are available once you're hired so that you may dive deeper into learning additional tax topics. I was trained before the mandatory federal test, and did quite well with the actual job. Helping clients through a confusing and tiresome thing such as taxes is actually a really great feeling. Many clients that came into the office I worked at had been coming to H&R Block for several years, but maintained an "easy" tax return. New hires, don't be discouraged!

      Cons

      The amount of corporate spiel that you are required to do in each client interview gets old very, very quickly.

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      5.0
      Jul 15, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved the people I worked with and the environment.

      Cons

      Tax pros were overly stressed and it made my job more difficult.

      4.0
      Jul 6, 2026
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

      Cons

      The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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