Educational, loved my clients, district manager is horrible! - Office Manager H&R Block Employee Review

1.0
May 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Great office team, ability to learn, great engagement with clients

Cons

I worked for H&R Block Fromm 2009-2016. In 2016, l had to leave a position as Client Services Leader suddenly because of a medical condition. I left phone messages for my DM as well as emails and texts. He never contacted me.....I never received any get-well messages from upper management. He was relatively new at Block but I don't think it's good to treat a loyal employee the way I was treated. I did receive a form letter signed by him in January, 2017 to remind me of the no-compete clause in my contract.

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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