Fairly Average Receptionist Job Opportunity - Recepetionist H&R Block Employee Review

3.0
Feb 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Co-workers were a close-knit group who'd been working together for years. All of the tax pros in my office were knowledgeable and professional. Plenty of opportunities to pick up extra hours early in the tax season. Comfortable office setting. $10 per hour wage. Worthwhile if you need something temporary.

Cons

Horrific management. Upper management was kind and only came in occasionally, but the office manager was a terror. Everyone looked forward to when they left or weren't scheduled for that day. I know a few complaints were issued, but upper management always sided with the manager instead of the tax pros.

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5.0
Jul 15, 2026
Recommend
CEO approval
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Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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