Great Coworkers and Good Company Culture - Technical Support Specialist - Seasonal H&R Block Employee Review

5.0
Dec 26, 2018
Recommend
CEO approval
Business Outlook

Pros

The coworkers are great - everyone is helpful and you feel like a team. The job is interesting (providing in-house IT support) and the training is pretty comprehensive before getting put on the floor. Pay is also pretty good for entry level IT, training is paid, and there's plenty of opportunity for overtime during tax season.

Cons

Pay could be a little more, but for an entry level IT job it's really nothing to complain about. Also, since the nature of the business is seasonal, many employees get mandatory furloughs, which is a bit of a bummer considering how cool the job is.

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

See reviews by: Helpful|Rating|Date|All