2.0
Apr 15, 2019
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
*Work the shift you want outside of tax season. *Reimburses mileage. *Pretty much act independently provided work gets done.
Cons
*Tax season requires you be available sixteen hours a day, seven days a week, at a moments notice, without paying for on-call status (7am to 11pm CST). *No guarantee of hours. *No promotion opportunities. *Kansas City call center techs are hit-or-miss, leaving times where a dispatch two hours away can be something that is fixed in thirty seconds (yes, this did happen to me).