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      H&R Block

      Engaged Employer

      H&R Block reviews

      They do not care about employees - Tax Professional H&R Block Employee Review

      3.0
      Aug 5, 2020
      Tax professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Long time clients are the best part of the job. My coworkers are great. Flexible schedule.

      Cons

      Zero benefits no matter how long you work there as a tax pro. Decreased pay annually. They expect full time commitment for a part time position. We are the janitors & it goes against our pay/commission to do so. We have to pay for our own continuing education, which is a requirement and we can no longer deduct with the new tax laws. Our online training is awful. Our minimum wage “skills” classes are required and not actually helpful. The worst organized company. Way too many upper levels who have never even worked in the tax office. WE ARE NOT RETAIL. STOP SAYING WE ARE. I do not sell things. They cannot choose their return or it’s outcome. Way overworked and underpaid. They do not care about good & thorough training. They just want bodies. Huge turnover.

      Explore other reviews about H&R Block

      5.0
      Jul 15, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved the people I worked with and the environment.

      Cons

      Tax pros were overly stressed and it made my job more difficult.

      4.0
      Jul 6, 2026
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

      Cons

      The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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