Good Experience, Bad Situation - FIRST YEAR TAX PROFESSIONAL H&R Block Employee Review

3.0
Feb 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The Income Tax Course was absolutely phenomenal, it taught me everything from Tax Theory and Tax Preparation, to the Client Interview Experience and more. Working as a Tax Pro with H&R Block is a Great opportunity to gain Client Service Experience, Cashier Experience, Tax Experience, and surprisingly Marketing Experience. It's also a great way to start making connections to people in the area and develop those relationships. The possible commission after the first year is nice, especially with certifications you can get during the off-season. H&R Block offers continued tax courses for a one time 20$ fee for the entire year which is a great part about the business, especially for those who want to gain advanced tax knowledge.

Cons

My Community Service Leader (office manager) was terrible, and this isn't the first instance of a bad CSL. With H&R Block, they give you the tools, the experience, and above all else, the education, however if they give you an incapable CSL like mine who has no idea what shes doing, it can be a major hindrance on your potential to excel as a Tax Pro. It should also be noted that the flexibility is limited and the "ideal" schedule is rarely achieved. Beware: my CSL forces me to do sign spinning (with dress clothes and tie in the hot Florida Sun) and flier handouts, regardless of the terrible crime rate in the surrounding location.

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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