3.0
May 20, 2014
Anonymous employee
Current employee, more than 5 years
Cape Coral, FL
Recommend
CEO approval
Business Outlook
Pros
Enjoyable work. Work with wonderful, knowledgeable people. Excellent training program, both for prospective employees and current employees. Client contact makes the work varied and interesting.
Cons
Upper management makes many promises, but rarely follows through. Salary and bonuses are promiesed, but never is the amount originally promised. Management never hires enough tax preparers which puts a huge burden on current tax preparers. The managers are always begging other offices to lend them a preparer to help with the work load. This means during tax season you rarely get any time off. Management is aware of the problem but does not rectify the situation.