Great office and staff-but poor management - Anonymous employee H&R Block Employee Review

1.0
Jul 15, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office staff was great and the tax preparers are basically self employed, so they are invested in making things work without the stress of having to answer to any boss but the numbers.

Cons

Answering to the numbers sometimes encourages quantity not quality. Management where I worked was really mismanagement--causing tension where there should be none. The tax preparers ended up rescuing the office and boosting moral.

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture. Employees genuinely love hanging out with the interns and would take us to lunch to chat about anything we wanted.

Cons

I didn't get to pick the exact information technology placement, it was random for all the incoming interns.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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