Lacking Quality IT Leadership - IT Manager H&R Block Employee Review

They have difficulty consistently evaluating and cultivating leadership skills, which has resulted in many people in senior leadership/management positions who don't know how to lead people. Upward mobility is minimal, as they make a bunch of hurdles for internal promotions that don't exist for external candidates to the same position. The majority of the manager and above in IT were all external hires. HR practices make it very difficult to promote/reward young fast risers as they still base things off percentage raises and years of experience, which means you will have difficulty finding and retaining your best people. The VPs own all the budgets, meaning you will have very little autonomy/decision making in what your team works on, you'll be treated with kid gloves regardless of how much experience you have. There is a dramatic rift between corporate employees and tax pros, it's an absolutely toxic relationship between those two parties. You will be cussed out and repeatedly demeaned by the tax pros. There is very little accountability for performance, making it difficult to drive transformation at a reasonable pace. Employees in India are treated like second-class citizens and largely excluded from most teams. They talk a lot about diversity and inclusion, but the resulting actions leave much to be desired.