Pros
H&R Block strives to provide the strongest tax theory training for it's Tax Preparers and works diligently to improve the tools and resources available to it's Associates. There is a strong focus on Client Service and has been increased emphasis on Associate Satisfaction in recent years. 90%+ of positions are Seasonal annually in the January through April timeframe. Best Pro for considering working at H&R Block is that it is the Industry Leader and has strong stability - having been providing it's products and services for almost 60 years.
Cons
Too much pressure to sell additional add on products to Clients and Field Leadership is forced to evaluate Associates performance more based on these aspects than the accuracy of the returns they prepare and their overall Tax Knowledge. Associate Benefits have been minimized even though senior leadership consistently touts desire to increase employee satisfaction.