My experience at Block - Tax Professional H&R Block Employee Review

3.0
Oct 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Company emphasis is on strong customer service skills. Initial training and on-going training are excellent. Each office is run individually making for a small close-knit team, which is then overseen by the district manager. The hours and schedule are flexible and can be adjusted to suit your needs. Fellow co-workers are wonderful and the job is never boring.

Cons

Job is only seasonal unless you are one of the lucky few who get to work year round. Pay is base pay plus commission which can be very low unless you have been there a long time, work in a very busy office, and have a huge client base.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, career growth, compensation, and coworkers

Cons

Benefits, workload, and health care plan

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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