Congrats, you're tech support now - Associate Team Leader H&R Block Employee Review

2.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Liked my immediate coworkers and manager, LGBTQA inclusive

Cons

Constantly changing goal posts, various software/programs that break and don't communicate with each other leading to confusion and bugs, had to keep pushing tech that doesn't work and (if you're the youngest in the office) you WILL get stuck teaching basic computer/smart phone skills most of your day, no opportunities for non-temp work (much less "career growth" of any sort) for receptionists/ office management

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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