Upsell and Screw The Little Guy - Seasonal Tax Preparer H&R Block Employee Review

The amount of products you must push on people is ridiculous! They don't "get" that a two week advance (refund anticipation check) of their refund involves a loan interest rate north of 50-60% -- you do show it to them but people are salivating about the refund amount. They push their lousy Emerald card on people, because most of their clientele do not have bank accounts. The supervisor in my office HAD NO TAX EXPERIENCE -- she was just an administrator - ludicrous! The other preparers don't want to help you and act a bit hostile if you have questions. It's stressful because of that, and I'm certain the turnover is rather high. My supervisor sat and played cards during slow days (usually by March). PLAYED CARDS RIGHT AT HER DESK. If she had tax experience she could have been checking returns or something useful. I question their corporate ethics -- they take advantage of the disadvantaged.