H&R Block working to change and evolve - Anonymous employee H&R Block Employee Review

4.0
Dec 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The organization is interested in change and evolution of the brand. They have hired people to specifically work on process improvement initiatives all throughout the organization. They are piloting new ideas and working to improve the service provided in the tax offices.

Cons

The organization is still working to evolve and due to its size and historical conservative, cost-cutting approach instead of top line growth, it's challenging. Some leaders and associates are struggling with the evolution.

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5.0
Jul 15, 2026
Recommend
CEO approval
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Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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