Best Local Company on the Rise - Tier 2 Technical Support H&R Block Employee Review

5.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Strong Team Culture Personalized Development

Cons

Some of the Customer Service Pay In Kansas City Generous Perks and Benefits but only for Full Time Employment Year-Round which affects internal morale for agents who work hard but only allowed seasonal and much less attractive benefits.

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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