N/A - Technical Relations Associate HGS Employee Review

1.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Work Environment benefits culture values easy interview process good for entry level career

Cons

Salary Job Timings Everything No growth no future opportunities

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HGS Response
5y
Thank you for your review. They help others understand the good and not-so with companies and roles within the call center industry. We really appreciate former and current employees about the positive experiences they have had with us. As you mention, we are very proud of our inclusivity, which typifies our global organization. We do understand that the Call Centre industry is quite unique, so our interview process and realistic job previews are robust and honest. HGS Canada is always striving to offer our employees ways to future-proof their careers with life-long transferable skills. 90% of our leaders started their careers as Customer Service Agents. Thank you for being part of OneHGS.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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HGS Response
1w
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
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