good! 9/10 - Customer Service Representative (CSR) HGS Employee Review

They managed to really squeeze you in if ever the account was closed. (Normal happening in BPO, right?) i remember back in 2019, we just started for a couple of months then suddenly the account was pulled out so we were endorsed to another account. for me it was a good thing since i struggled more to the very 1st account i handled. the second account is still difficult especially if you encounter a very complicated scenario but it was manageable. * friendly environment * 14th month pay not just 13th month *account incentives up to P7,500. (tho it's super hard to dispute if you have overbreaks even if it's bcos of clinic auxes. super disappointing.)