Good Company but with low salary - Customer Service Representative (CSR) HGS Employee Review

2.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Company. I felt like I was treated as family. In my almost 5years stay in the company, I was offered promotion but I didn’t accept it because the Team Lead and QA salary are very low as well compared to other BPO

Cons

The only cons is Salary. They are the lowest paying BPO in Alabang

avatar
HGS Response
3y
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

avatar
HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

avatar
HGS Response
3d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All