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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      Mentally exhausting work with little pay and benefits - Remote Interpreter LanguageLine Solutions Employee Review

      2.0
      May 4, 2023
      Remote interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -choice of schedule -remote work -paid training -response to time-off requests are prompt -breaks between calls are decent

      Cons

      -calls run pass shift very often -adherence is effected when breaks aren't taken on time due to long calls which cannot be prevented by interpreters -No paid leaves -limited pay ( 15/hr PT, 17/hr FT) based on level of stress from long calls, difficult customers, and unpaid sick/personal leaves

      avatar
      LanguageLine Solutions Response
      3y
      Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. LLS interpreters handle calls from individuals who rely on us, on our linguistic/cultural knowledge and abilities. As professional interpreters, it is incumbent upon us to ensure equal language access for all, including during lengthy calls. As with all call handling, we do have long call handling protocols in place. At LLS, we regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

      Explore other reviews about LanguageLine Solutions

      5.0
      Feb 10, 2026
      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I feel that I work for a very organized company.

      Cons

      Just have to get used to/be ready for same day job assignments.

      avatar
      LanguageLine Solutions Response
      5mo
      Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
      1.0
      Jun 24, 2026
      Spanish bilingual interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stay home. That's all. Nothing else.

      Cons

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      1
      avatar
      LanguageLine Solutions Response
      2w
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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