Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 131 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 363 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 167 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 89 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

LLS likes to keep their employees scared and confused - L5 Interpreter LanguageLine Solutions Employee Review

3.0

Feb 18, 2025

L5 interpreter

Recommend

CEO approval

Business Outlook

Pros

Do not have an experience with other interpreter agencies, but as the worker exploitation in the US goes, they are not the worst offenders. Worker activists and lawsuits seemingly improved the pay and PTO meaningfully, compared to a few years ago.

Cons

Even if you do great they would still want you to worry for your job stability, policies are confusing on purpose, getting a day off can be a whole separate can of worms. If you need to figure something out, you are on your own with the pile of websites and policies.

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We appreciate your perspective and are glad to hear that improvements in pay and PTO have been beneficial. We understand that job stability and clear policies are important for our interpreters. We strive to create a transparent and supportive work environment, and we recognize that navigating policies and procedures can sometimes be challenging. Your feedback is valuable, and we will continue working on making our processes more accessible and improving interpreter support. If you have specific concerns or suggestions, we encourage you to reach out to us at interpretercommunications@languageline.com.

Explore other reviews about LanguageLine Solutions

5.0

Oct 27, 2025

Telephonic interpreter

Recommend

CEO approval

Business Outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

LanguageLine Solutions Response

8mo

Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!

1.0

Jun 24, 2026

Spanish bilingual interpreter

Recommend

CEO approval

Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

LanguageLine Solutions Response

Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.

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Yemeni Arabic Interpreter

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LanguageLine Solutions

LLS likes to keep their employees scared and confused - L5 Interpreter LanguageLine Solutions Employee Review

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