Used to be good, going further downhill even with a good management team - Sales Associate/Replenishment Associate/Cashier Michaels Employee Review

1.0
Feb 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the teams are the best ever. Great, creative people who work together and look out for one another. This is not standard, however.

Cons

Corporate is clearly inhuman and does not care about the people in the stores who actually make them the money, and does not care about the customers otherwise they would bite the bullet and provide real hours to stores to adequately staff them - and it's only gotten worse. Even as a customer it's next to impossible to get good help because there's three people working in the store and the manager is either hiding in an office or doing five different jobs to make up for the lack of employees. I have yet to see a Michaels store manager that does not fall into one of those two camps.

Explore other reviews about Michaels

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for college student

Cons

busy during the holiday season

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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