Pros
Products are interesting Most colleagues are nice and open to help You get to travel and work with some top-tier customers Salaries & benefits are above average Good place to start if you want to get into the tech industry There are two divisions at PROS - B2B and Travel. Products in B2B are more technical, hence the skills you will acquire are transferable. If you have some good coding foundation, database knowledge and scripting, you will be fine. Travel products are the exact opposite. Products are not technical at all, are extremely specific to the industry, and the learning curve is very steep. It takes a long time if you do not have some knowledge of pricing in the airline industry. Knowledge is not transferable to other companies/industries, so make sure you are willing to invest your time.
Cons
Onboarding is not perfect, which is expected for any company in this day and age You may end up having more than one manager Organizational hierarchy is very top-down Promotions and career progress depends on visibility of your work at the US office. Make sure your line manager is representing you. In both divisions, there is little work-life balance as it is with any customer-facing role in any company. As someone had posted in an older review, titles don’t really mean anything in the company. Implementation Consultants are expected to be flexible. You will be asked to take on additional responsibilities that are not related to your position.