Great company, but going downhill fast - Implementation Consultant PROS Employee Review

3.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

There were a lot of great things before they started taking them away. Now I would really just say that the people are what makes this place great. Everyone you work with will happily help you if you had any questions or needed help. I always asked questions and they would rather help and you get better than just letting you crash and burn. People in the trenches lookout for each other.

Cons

First they have taken away 100% remote work for the most part. Especially if you live in Houston. They are very restrictive of your time off now, when it's advertised as unlimited. (Before it was very relaxed, not anymore). Plus with 2 major layoff waves in the past 9 months, your job does not seem secure whatsoever and leaves everyone on edge. For good reason because they are still laying people off due to "performance" issues. In my opinion, the product itself is outdated and cumbersome for an average end user to use. It does help, but Pros needs update their products usability to stay competitive in this market. In this role, the opportunities are almost unreachable in a sensible timeframe. Add a below market salary to that and it leaves very frustrated workers on the lookout for better, high paying roles outside the company. They have "metrics" now to help you get promotions, but they have no real way to quantify any of it. Promotions are random if they have the budget. You gain a lot of valuable experience and the company just doesn't value that as they should.

Explore other reviews about PROS

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture at PROS. Miss it.

Cons

Career pathing was hard to navigate.

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, great benefits and culture. Diversity and Inclusion was evident in their celebrations and ERGs. The people in leadership led with intention and respect.

Cons

Although it was diverse, it lacked diversity in upper leadership. No Black people at the C-suite level and none (that I was aware of) at the VP or director level.

See reviews by: Helpful|Rating|Date|All