Perfect for new and upcoming professionals, harder to be a competitive senior - IT Service Desk Technician PROS Employee Review

4.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Give the opportunity to show what you can do even with little to no skills

Cons

Lower than median salaries, low salary increases, discrepancies in management and executives

Explore other reviews about PROS

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture at PROS. Miss it.

Cons

Career pathing was hard to navigate.

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, great benefits and culture. Diversity and Inclusion was evident in their celebrations and ERGs. The people in leadership led with intention and respect.

Cons

Although it was diverse, it lacked diversity in upper leadership. No Black people at the C-suite level and none (that I was aware of) at the VP or director level.

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