Hmmmm... - Advisor TP Employee Review

1.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Most of the people you meet at the front line are brilliant. Make the shift go in and the work just about bearable

Cons

Where do you start. Training is minimal- it’s a case of get you on the phones as quickly as possible - forgetting people learn at different speeds. The way some senior management ( ACCM) feel that they can talk to you is appalling- but nothing will get done because they are in that position. Lack or knowledge is abysmal- is anyone in the place ACAS trained? Processes aren’t followed at all. Duty of care can’t be in the teleperformance handbook!

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TP Response
7y
Your review is very alarming and thank you for bringing this to our attention. We would like to know more details about this incident. Kindly share this with us via http://bit.ly/TPHR-newform so that we can conduct an investigation. Thank you.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
5d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
5d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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