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UniFirst

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UniFirst reviews

Outside sales rep - Outside Sales Representative UniFirst Employee Review

1.0
Apr 2, 2016
Outside sales representative
Recommend
CEO approval
Business Outlook

Pros

The base pay is probably the only good thing. Also, the lunches provided to you occasionally. Take them up on their lunches.

Cons

At my particular branch, it was a very hostile environment. People were getting fired left and right as well as sales reps leaving on their own. Not a good environment to start off ones career. The data base you are handed will most likely be way out to date: in my instance, 5 years outdated. This is your source of leads. Makes it very difficult to set up appointments and get in front of the decision maker. They make it very difficult for you to figure out your commission. Even when you ask how to "calculate" it you'll still be left clueless.

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UniFirst Response
10y
Thank you for your review. It always saddens us to lose a Team Partner. We look at the database as a tool for our Salespeople to keep all of the information they learn about their Prospects in one convenient place. We do have our Marketing Research & Development Department scrub the database for accurate basic Account Information. However, it is our Salespeople’s responsibility to Prospect and figure out who they need to work with at a particular business to win the Sale. In, what we would call, “Hunter Sales”, Prospecting is one of the most important activities a Salesperson does, as getting to the right person is half of the battle.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Key account manager (kam)
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Cdr customer development
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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UniFirst Response
13h
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback and passion for your work and team!
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