Good learning experience for sales reps, not good long term unless you have solid management - Outside Sales Representative UniFirst Employee Review

3.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

You will learn a lot about professional selling, more than you can learn in a classroom environment. Role play is great, but it’s simply not the real world. You own your schedule and your success. New comp plan they are rolling out for outside sales gives great opportunity make a lot of money. Other reps in the office are fun to work with, support and cheer each other on. You spend a lot of time meeting with people as opposed to riding a desk and doing everything over the phone.

Cons

Overall benefits package for sales isn’t great, but they don’t have to have the best plan around because it’s a starter role. The real opportunities for advancement within the company require relocation. In the job description and during the interview process I was told they have a great work life balance and I wouldn’t be working nights or weekends. I thought it sounded a little too good to be true for a sales role but I took the carrot, and I have spent many nights and weekends working. Depending on your manager you will have a lot of consistency or constant flip-flopping of policies.

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UniFirst Response
7y
Thank you for your feedback. It saddens us to learn that you feel your experience with UniFirst has been less than positive. We encourage you to take advantage of our open-door policy and raise your concerns to management.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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