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      UniFirst

      Engaged Employer

      UniFirst reviews

      Good place to start off your B2B career - Outside Sales Representative UniFirst Employee Review

      3.0
      Mar 29, 2019
      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to start off with Good sales process for beginners in B2B, they teach the basics Good work/life balance Respected by other sales organizations enough to at least get your foot in the door if you've worked at UniFirst for at least 1-2 years. (I am very grateful to have had this experience on my resume).

      Cons

      The customer service can vary greatly by location An extremely flawed industry as a whole, filled with terrible service, dishonest billing practices, and empty promises. UniFirst is no better (sometimes far worse) than any of the competition when it comes to the above, but it is your job to sell the fact that they are. Pay isn't great, but it's basically an industry-wide trend. The profit margin is not large due to competitive nature of pricing combined with the high and ever-increasing cost to actually service accounts.

      avatar
      UniFirst Response
      7y
      Thank you for your feedback. We appreciate your review and hope you have found a better fit for yourself moving forward.

      Explore other reviews about UniFirst

      5.0
      Jun 30, 2026
      Key account manager (kam)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, decent pay, not physically demanding.

      Cons

      Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

      avatar
      UniFirst Response
      2w
      Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
      4.0
      Jul 3, 2026
      Cdr customer development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

      Cons

      The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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