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UniFirst

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UniFirst reviews

Exactly what I hoped it would be! - Outside Sales Representative UniFirst Employee Review

5.0
Sep 13, 2022
Outside sales representative
Recommend
CEO approval
Business Outlook

Pros

This job is exactly what I was wanting it to be. It's a fast paced work environment, with a great balance of structure and freedom. The service team and sales team do a great job of working together to make sure the customer is completely satisfied with their relationship with UniFirst. The sales team feels like a family, and seasoned reps are very helpful to new reps like myself. Our leadership has been in place for a very long time and he is very passionate about the business and wanting what's best for the customers, his employees, and the company. I am very excited to be a part of this team, and could not be happier to work for the Louisville branch!

Cons

If you are not comfortable with cold calling, creating your own success, and having to adjust and be creative to overcome hurdles/objections then this job is not for you. This position requires you to be extremely motivated to succeed, and you have to be willing to stay persistent and not give up at the first sign of trouble.

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UniFirst Response
3y
We appreciate your time in writing a review and all your hard work! We are so happy to hear you are thriving at UniFirst, and we look forward to having you continue to grow with us!

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Key account manager (kam)
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
3w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Cdr customer development
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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UniFirst Response
2d
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback and passion for your work and team!
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