Pros
I came to Empower as part of the MassMutual Acquisition. Although the transition period was challenging (as transitions generally are), I have come to truly appreciate Empower's growth mindset as they constantly trying to improve how we support our customers! Managing a client facing team makes me truly appreciate the investments that are being made into technology, improvements, and innovation to be able to provide the best possible customer care. Additionally, I appreciate Empower's support of work/life balance as evidenced by things like unlimited time off for exempt employees and the consistently reevaluated and enhanced benefits packages as balance is critical for employee longevity. Finally, my very favorite part of working for Empower is their open-mindedness about remote work and I absolutely love my work from home arrangement!
Cons
Empower is only about a decade old (as compared to MassMutual, a company which pre-dated the Civil Warl), as such some things about the culture is still evolving. Every year I see progress made on this front, but every now and then I am surprised to find a wrinkle that has yet to be worked out!