Entrata reviews

In the beginning I was very optimistic as they allowed me to choose my hours. You are required to work 20 hours a week but you do need to work either a Sat or Sunday. They give you benefits with only working part time which is also great. Their attendance policy is pretty strict but you can trade your shift with other agents and also pick up hours. As time went on we started to get so busy that it was just back to back incoming calls which you have to be available at all times other than your allotted break time or it will hurt your phone adherence ( This affects your ability to level up if it is low) After 2 1/2 years I reached the highest level possible and pay which was only $14.50 per hour so I felt little reward for my hard work and just got burned out. My advice to anyone is only commit to 20 hours and then add more if you would like to because there are always shifts to pick up anytime of the day or night.

Pay increases are almost non existent even after raising half a billion dollars and being on the implementation departments that generates a lot of revenue for the company.