Equinox reviews

3.3

51% would recommend to a friend

(3,585 total reviews)
avatar

Harvey Spevak

48% approve of CEO

40% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Dec 5, 2022

Pros and Cons of EQX

Recommend
CEO approval
Business Outlook

Pros

- The culture of Equinox is what kept me around. I had extremely strong friendships with coworkers, felt respected by managers, and enjoyed having my free time spent at a luxury gym. - The facilities and classes are a huge perk, I became so spoiled with the brand new equipment and luxury locker rooms! - It is a great way to build your business as a new trainer since you aren't responsible for finding random leads. Yes, you have to cold call and nail your equifits (Where you sell yourself to potential training members) but at least you have a lead pipeline -

Cons

-Very tough financially, physically and emotionally to ramp up. If I didn't have my parents house to live in right after I graduated and began working with Equinox, I don't know how I would have made it that first year or so. - Members can be huge brats - They expect you to be there around the clock and do not allow (or at least didn't when I worked there pre-covid) you to train other clients. Also, they give you a hard time about juggling a bartending or non-training job too - Corporate can be very into micromanaging, so if your immediate manager isn't respectful and great like mine was, I can see how they would feel the pressure from higher up and pin it in you

4.0
Jul 3, 2022

Excellent Spa Team

Recommend
CEO approval
Business Outlook

Pros

Diverse group of professionals Flexibility of hours Coordinating with other departments to create optimal wellness plans for clients Complimentary membership

Cons

Pay model- You are guaranteed an hourly wage which is usually minimum wage and only compensated for each session if you meet a minimum of 6 sessions in a pay period. For the price of the sessions you would expect to at least get 10% of the session on top of your hourly pay.

4.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

You will learn how to strategize and hit revenue targets. You will grow as a leader and learn how to manage a diverse group of people. Equinox has created some of the best reporting and processes in the fitness industry. The company is always ensuring they are growing, developing, and offering the best their is for fitness offerings and the latest technologies. If you are competitive and like working in a team environment you will enjoy the job. Great resume builder. Your customer service skills, ability to multi-task, and people development skills will improve Overall, can be a very fun place to work. You will run into some of the strongest leaders you have ever worked with- along with some of the worst ;)

Cons

Little to no work-life balance. Politics that are unnecessary for a health-related industry. Ensure you know the club you are taking on and its financial history and struggles- due to foot traffic some clubs are easier to hit revenue targets. Sales-driven culture- not for everyone. Inappropriate dialogue and relationships between management and staff. You have to be strategic and on who you are aligned with, as your connections within the company are sometimes more powerful than your performance. If clubs are not hitting targets the "blame game" will begin, you will need to know how to protect yourself while still motivating a large team and earning their trust.

Viewing 109 - 111 of 3,585 Reviews

Glassdoor has 3,715 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.