Equitable reviews

Technology is outdated in some areas and makes it harder to be efficient. Some employees are bitter because they do not want to change or are lazy. Work schedule changes constantly. You only know your schedule about 2 weeks in advance. You may start work at 7:55 AM on Monday, then 10:15 AM on Tuesday, 9:30 AM Wednesday, 8:15 AM Thursday, and 10:00 AM Friday. In addition to your 30 of 45 minute unpaid lunch you only get two paid 10 minute breaks. As in any customer service job some customers are rude and unreasonable.

Everyone is evaluated and (threatened) every other week. Micro managed every minute of your day (supposed to be a professional position which requires Series 7, 66 and Life/Health licensing) Salary was NOT worth being treated like a 4 year old. Even though this is a relatively new department, (5 yrs) management has no clear focus / game plan and expectations changed regularly. What you were doing correctly one day, was totally incorrect the next. If you can work under those conditions, I wish you well!